Communication Skill Lecture 1 - 14 November 2014
Meeting
Attributes
- Half-duplex (Simplex for keynotes)
- Asymmetric
- Can be confidential
- Non-repudiation (has meeting minute)
- Sender, receiver immobile
- Synchronous (same time)
- Can be non-spatial (use teleconference)
- Receiver specific
Etiquette
- While in conference, make sure you're undisturbed
- While not speaking, mute your microphone
- If using mobile, don't do conference while moving
- Mobile conference is not secure
- Don't forget to take notes
- Don't speak too fast (normally in teleconference talk should be slower than face-to-face as people has less attention)
- Speak clearly
- Add more pause for teleconference to compensate for lags
- Keep track of conference time
- State your name in audio conference (as there is no other clues to who's speaking)
- Reduce background noise
- Pay attention
- Prepare your discussion beforehand
- Dress in business attire
- Ask for permission before interrupting